* Provide commercial support via WhatsApp and phone, assisting customers throughout the entire sales process. * Close sales with a focus on conversion and customer satisfaction. * Conduct proactive sales by contacting customers from the portfolio and the RAC (Customer Asset Recovery) database, promoting products and services. * Maintain continuous customer relationships, identifying opportunities for repeat purchases and customer loyalty. * Manage the unit's cash register operations, including opening, closing, and controlling received amounts. * Ensure accurate financial transactions, safeguarding the security and integrity of funds. * Record sales and service information in internal systems, ensuring data accuracy and organization. * Collaborate with the sales team to achieve performance targets and indicators