Job Summary: The Novalar Supervisor oversees and audits store operations, ensuring proper implementation of processes, compliance, loss prevention, and continuous improvement. Key Highlights: 1. Supervises and audits operations, ensuring compliance and preventing losses. 2. Conducts technical visits, operational audits, and commercial audits. 3. Provides support and training to pursue operational excellence. The Novalar Supervisor is responsible for overseeing and auditing operations across the retail network, ensuring correct implementation of processes, internal standards, and policies. The role focuses on compliance, loss prevention, procedural standardization, and supporting continuous improvement. The Supervisor conducts technical visits, operational audits, and commercial audits, providing corrective and preventive guidance to ensure smooth unit operations and alignment with company standards. * Conduct periodic audits at stores to verify adherence to operational procedures. * Verify compliance with internal standards, commercial policies, customer service standards, and product display standards. * Ensure all units comply with the company's fiscal, financial, and administrative regulations. * Suggest improvements to asset security and inventory control processes. * Monitor the implementation of corrective action plans. * Provide support and training to store managers and staff regarding best operational practices. * Support store management teams in correcting deviations and pursuing operational excellence. * Prepare detailed reports after each visit, including diagnosis, non-conformities, and recommendations.
João Silva
Indeed · HR
João Silva
Indeed · HR
