Description
Job Summary:
Professional to supervise and manage the execution of general services in a mall, ensuring operational excellence and maintenance of common areas.
Key Highlights:
1. Supervise excellence in mall general services
2. Manage and coordinate the team of supervisors
3. Implement improvements and ensure compliance with regulations
**Key Responsibilities:**
Supervise and ensure excellence in the execution of general services within the mall;
Manage and coordinate a team of supervisors, monitoring daily operational demands;
Ensure cleanliness, organization, and maintenance of common areas, safeguarding the mall's proper operation;
Conduct work schedule control, attendance tracking, and team performance evaluation;
Maintain direct contact with mall administrators and internal clients, ensuring efficient service aligned with expectations;
Manage procurement requests for materials, equipment, and uniforms, ensuring timely and adequate restocking;
Implement process improvements and ensure adherence to company standards and regulations.
**Requirements:**
Proven experience in general services, cleaning, or facilities management, preferably in malls, large developments, or high-traffic environments;
Team management and supervisor leadership skills;
Strong communication and interpersonal skills for interaction with clients and colleagues;
Organizational skills, proactivity, and decision-making ability;
Completed high school education (college degree is a plus);
Willingness to work on-site and adhere to the mall’s rotating work schedule as required.
**Minimum Education Level:** High School (Secondary Education)
Meal allowance, Basic food basket, Company car, Gym pass, Corporate University