Description
Job Summary:
A professional to serve customers, understand their needs, and offer customized solutions, expanding connections with additional services.
Key Highlights:
1. Offer an appropriate value proposition and expand connections with additional services
2. Provide consultive service and conduct product and service tastings
3. Build relationships and deliver a delightful customer experience
The Customer Representative must assess customer needs and offer the most suitable value proposition;
Expand customer opportunities to connect with additional services so they can fully enjoy what they love in life;
Convey to customers that there is always a solution;
Build relationships and deliver a delightful experience in every customer interaction.
**Requirements:**
* Completed High School education;
* Basic knowledge of Microsoft Office suite;
* Sales and customer service experience preferred;
* Familiarity with sales targets and performance metrics is a plus;
* Knowledge of Android and iOS systems is a plus.
**Responsibilities:**
* Serve customers in person or online using official company-provided tools, applying a consultative approach to identify needs and offer a unique value proposition;
* Conduct product and service tastings, clarifying questions regarding specifications to provide greater confidence for customer decision-making;
* Sell products (mobile phones and accessories) and services (plans and digital services) according to customer needs, following company procedures and guidelines;
* Promote product and service offers and actively attract new customers;
* Maintain this relationship;
* Take ownership of organizing and maintaining workplace cleanliness;
* Support the organization of customer flow and waiting lines in-store when necessary;
* Arrange products on display and maintain the display area organized according to company standards.
**(Questions during registration? Contact number 38 99921\-8684\)**
**Location:**
R. Dr. Miguel Gontijo, 196, Centro, Bom Despacho \- MG
Employment Type: Full-time CLT
Benefits:
* Medical insurance
* Dental insurance
* Education allowance
* Meal allowance
* Transportation allowance
Work Location: On-site