SALES REPRESENTATIVE - NOVA LIMA (MG)

Description

Job Summary: This professional will provide consultative service and sell products and services, focusing on customer connection and delivering delightful experiences. Key Highlights: 1. Offer value propositions and expand customer connections 2. Build relationships and deliver delightful customer experiences 3. Consultative service and sales of products/services The Customer Representative (CR) must assess customers' needs and offer the most suitable value proposition; Expand customers' opportunities to connect with additional services so they can fully enjoy what they love in life; Convey to customers that a solution is always available; Build relationships and deliver delightful experiences in every customer interaction. **Requirements:** · Completed High School education; · Basic knowledge of Microsoft Office suite; · Sales and customer service experience is desirable; · Familiarity with sales targets and performance metrics is a plus; · Experience with telephony systems is a plus; · Knowledge of Android and iOS systems is a plus. Responsibilities * Provide in-person or online customer service using official company tools in a consultative manner to identify customer needs and offer a unique value proposition; * Conduct product and service demonstrations, clarifying questions regarding specifications to enhance customer confidence in decision-making; * Sell products (mobile phones and accessories) and services (plans and digital services), aligned with customer needs and following company procedures and guidelines; * Support customers in resolving issues related to Vivo's services; * Promote product and service offers and actively attract new customers; * Establish and nurture customer relationships, reflecting one's personal brand in alignment with Vivo's DNA to maintain these bonds; * Take ownership of organizing and maintaining cleanliness in the workplace; * Contribute to organizing customer flow in-store and managing waiting lines when necessary; * Arrange products in the display window and keep it organized according to company standards. Salary: Fixed + Variable + Incentives Benefits * Medical insurance * Dental insurance * Education allowance * Commission * Meal voucher * Transportation voucher * Birthday day off * Psychological support * Gympass **(For registration-related questions, contact 38 99921-8486.)** Employment Type: Permanent CLT contract Compensation: Starting from R$1.710,78 per month Benefits: * Medical insurance * Dental insurance * Education allowance * Meal voucher * Transportation voucher Work Location: On-site