**Job Description** We are looking for a **Sales Operator** to actively or passively contact customers via online communication channels. Follow customer service scripts, procedures, and guidelines. Present information about the company’s products or services. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Your typical day will include:** * Embodying the organizational identity of the Brisanet Group; * Preparing reports, forms, or spreadsheets as requested; * Updating area-related performance indicators when required; * Actively participating in organizational meetings and commitments, as requested; * Using individual and collective safety equipment when necessary; * Performing other duties related to the position, according to departmental needs and leadership direction; * Actively or passively contacting customers via online communication channels; * Presenting information about the company’s products or services; * Conducting outreach to retain customers at risk of cancellation before installation; * Conducting budget audits; * Creating and/or updating customer records in internal systems; * Following customer service scripts, procedures, and guidelines. **What we’re looking for in this opportunity:** * Completed high school education; * Skills in sales techniques, negotiation techniques, and customer prospecting and retention, plus basic computer literacy, customer service experience, and Digital Marketing knowledge; * Basic computer skills. **Preferred qualifications:** * Completed or ongoing undergraduate degree (minimum one year of sales experience); * Familiarity with Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint). **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat yet structured organizational structure—meaning you are the protagonist of your own career! * Meal benefits (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent caregiver allowance for persons with disabilities (PCD); * Payroll-deducted loans (available after 6 months); * Up to 50% discount on Brisanet internet services and BrisaMusic; * Up to 60% discount on higher education institutions.