A receptionist is a professional whose primary role is to receive and assist visitors, customers, or guests at various establishments such as hotels, companies, hospitals, and others. Their responsibilities may include telephone and in-person customer service, appointment scheduling, mail management, and administrative tasks. **Functions and Responsibilities:****Customer service:** Receive and welcome visitors, provide information, and assist with their needs. **Information management:** Answer questions, provide guidance, and direct visitors to desired locations or individuals. **Administrative tasks:** Perform tasks such as meeting scheduling, mail management, document organization, and other administrative support activities. **Telephone service:** Answer calls, screen incoming calls, and transfer them to the appropriate departments or individuals. **Problem resolution:** Handle various situations, including complaints, information requests, and specific visitor needs. **Reception area maintenance:** Ensure the reception area remains organized and presentable. **Minimum Education:** High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
