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Job Summary: Work at the reception desk, controlling access and monitoring premises, providing high-quality service to internal and external clients. Key Highlights: 1. Control vehicle and pedestrian movement, receive and triage requests. 2. Manage mail and packages to prevent loss. 3. Monitor security and common areas of the condominium. ### **JOB DESCRIPTION** **Job Mission:** Work at the reception desk, controlling access of people and vehicles, monitoring condominium premises, observing safety conditions, and delivering high-quality service to internal and external clients. **Values:** People, Gratitude, Loyalty, Teamwork, Excellence, Commitment, and Customer Focus. **Main Responsibilities:** * Control vehicle and pedestrian movement through the condominium entrance, receiving and triaging requests and forwarding them to recipients. * Handle general mail and small packages sent to condominium occupants, receiving and forwarding them to recipients to prevent loss and other unpleasant incidents; * Turn common area lights on and off, observing scheduled times and/or needs (when a security guard is present, this task may be assisted by them); * Monitor opening and closing of common-use facilities (gym, playroom, party hall, etc). * Record events and incidents occurring during the shift. * Identify violations specified in the internal regulations, such as improper vehicle parking or misuse of equipment and facilities. * Contact service providers and companies for repairs, maintenance, and emergencies (gates, elevators, etc.) in the absence of the property manager or under their guidance. * Provide in-person (from the booth) or virtual (telephone, intercom, and/or mobile phone) assistance, prioritizing individuals outside the condominium. * Pay attention to gate opening and closing to prevent unauthorized entries. ### **JOB BENEFITS** * Transportation Voucher (VT) * Meal Voucher (VR) * Food Basket (CESTA) ### **ADDITIONAL INFORMATION** **Employment Type:** CLT
