Description
Job Summary:
Work at the reception desk, controlling access and monitoring premises, providing high-quality service to internal and external clients.
Key Highlights:
1. Control vehicle and pedestrian movement, receive and triage requests.
2. Manage mail and packages to prevent loss.
3. Monitor security and common areas of the condominium.
### **JOB DESCRIPTION**
**Job Mission:**
Work at the reception desk, controlling access of people and vehicles, monitoring condominium premises, observing safety conditions, and delivering high-quality service to internal and external clients.
**Values:** People, Gratitude, Loyalty, Teamwork, Excellence, Commitment, and Customer Focus.
**Main Responsibilities:**
* Control vehicle and pedestrian movement through the condominium entrance, receiving and triaging requests and forwarding them to recipients.
* Handle general mail and small packages sent to condominium occupants, receiving and forwarding them to recipients to prevent loss and other unpleasant incidents;
* Turn common area lights on and off, observing scheduled times and/or needs (when a security guard is present, this task may be assisted by them);
* Monitor opening and closing of common-use facilities (gym, playroom, party hall, etc).
* Record events and incidents occurring during the shift.
* Identify violations specified in the internal regulations, such as improper vehicle parking or misuse of equipment and facilities.
* Contact service providers and companies for repairs, maintenance, and emergencies (gates, elevators, etc.) in the absence of the property manager or under their guidance.
* Provide in-person (from the booth) or virtual (telephone, intercom, and/or mobile phone) assistance, prioritizing individuals outside the condominium.
* Pay attention to gate opening and closing to prevent unauthorized entries.
### **JOB BENEFITS**
* Transportation Voucher (VT)
* Meal Voucher (VR)
* Food Basket (CESTA)
### **ADDITIONAL INFORMATION**
**Employment Type:** CLT