HR Coordinator

Description

Job Summary: Goomer is seeking a generalist People & Culture Coordinator with leadership experience to manage the HR team, strategic projects, and organizational culture. Key Highlights: 1. Tactical-operational leadership of the HR team 2. Focus on strategic projects and culture 3. Use of AI to optimize HR processes Goomer’s purpose is to be the right ingredient for foodservice establishments’ growth. We positively impact millions of people every day by contributing to restaurants’ evolution and turning them into infallible businesses. Here, product, technology, and great people work together, always striving to be their best version each day. Another hot opportunity has just come out of Goomer’s kitchen! We are looking for a People & Culture Coordinator to help us grow and develop our own team. In this role, you will lead the HR team, ensure smooth operational execution, and simultaneously drive strategic initiatives impacting the entire Goomer organization. We seek a generalist HR professional with tactical-operational leadership experience who is unafraid to roll up their sleeves to nurture our culture and positively influence Goomer people. If you have a generalist mindset, love launching projects into the world, and understand that real HR goes far beyond process, join us. **Responsibilities and Duties** **How This Role Operates at Goomer** In practice, you will be responsible for: **Leadership of the People Team** * Lead the day-to-day operations of the HR team, ensuring rhythm, quality, and continuous development * Serve as the team’s operational reference and focal point for tactical-operational management * Support new hires’ onboarding and foster autonomy within the team **HR Administration and Benefits** * Oversee and review HR administration routines (hiring, termination, vacations, time tracking, benefits) with the dedicated Analyst * Ensure labor compliance and interface with accounting, unions, and legal departments when necessary * Manage contracts with benefits providers and support employees with operational questions **Recruitment and Onboarding** * Lead the recruitment and selection (R&S) process alongside the responsible Analyst—from job briefing to closing—ensuring SLA adherence, quality, and a positive candidate experience through onboarding * Support defining role profiles, case studies, competency-based interviews, and structured feedback delivery * Contribute to improving the selection process and strengthening Goomer’s employer brand **HR Projects and Processes** * Design, structure, and execute end-to-end strategic HR processes and projects * Map and document processes to reduce rework and enable scalability for the team * Support developing and managing internal policies **Culture, Climate, and Internal Communication** * Support executing the internal activities calendar, events, and endomarketing initiatives alongside the Analyst * Contribute to climate and culture initiatives with an execution-oriented approach and tangible impact on Goomer people **Governance and Metrics** * Support Management in maintaining governance rituals (4DX, team meetings, goal follow-ups) * Contribute to organizing and consolidating HR metrics for reporting and decision-making * Ensure timely, high-quality recurring metric reporting to Management **AI Usage in the People Team** For this position, we seek someone who already uses (or is willing to rapidly adopt) AI tools in daily HR work: * **Processes and documentation:** Using AI to map, write, and optimize HR processes—from internal policies to onboarding workflows—prioritizing clarity, traceability, and speed. * **HR projects:** Leveraging AI to structure projects, generate timelines, analyze benchmarks, and produce internal communications more swiftly and consistently. * **People metrics and data:** Exploring and interpreting HR data with AI support, accelerating the collection-analysis-decision cycle on strategic HR topics. * **Performance evaluation:** Coordinating current AI usage in structuring evaluation cycles, synthesizing qualitative feedback, and identifying team development patterns. * **Recruitment and selection:** Interview summarization, job description generation, AI-assisted screening, and cultural fit analysis using LLMs to accelerate hiring cycles. **Requirements and Qualifications** **What ingredients must your recipe include to succeed?** To excel in this role, we expect you to have: * Solid experience as a Generalist HR professional, with hands-on expertise in HR Administration, R&S, Training & Development, HR Business Partnering, and climate/culture initiatives * Experience leading HR people and processes * Experience as an HRBP or in a partnering role with leaders and managers * Autonomous execution capability: You create, structure, and deliver projects without requiring micromanagement * Familiarity with agile environments, startups, or SaaS technology companies, understanding their pace and adaptability requirements * Proficiency with digital HR tools (ATS, HR management platforms, asynchronous communication tools) * Bachelor’s degree in Psychology, Business Administration, Human Resources Management, or related fields * Experience in startups and/or technology companies **The Cherry on Top** Ingredients not mandatory but that could make your recipe even more complete: * Experience with Slack, Gupy, Feedz, Notion, and/or Claude Coworking * Knowledge of 4DX methodology, OKRs, or goal-based management * This opportunity is fully remote, though residing in Sorocaba or nearby is a plus, as the team occasionally meets in person for events and rituals * Experience in food tech companies If you feel you don’t meet all the requirements for this role, we still encourage you to apply. We know impostor syndrome can often deter incredible people from opportunities aligned with their dreams—and we don’t want that to happen to you. If this resonates with you, come join us. The table is set. **Additional Information** **What We Serve Here** Beyond an exceptional team and a powerful purpose, we also offer: * CLT employment contract for greater security * Remote work, so you can work from wherever you feel most comfortable * Flash benefit of BRL 770/month (meal voucher) + BRL 780/month (food voucher) * Goomer Well-being allowance of BRL 120/month to invest in what makes you feel good * Unimed Seguros health plan—at no cost to you; 50% coverage for dependents * Odontoprev dental plan—at no cost * Life insurance and Care Leave * 6-month maternity leave * 2-month paternity leave * Childcare allowance * Gym partnership (Wellhub) * Education partnership (Gupy Educa) * Birthday day off, to enjoy however you like Goomer was founded with the purpose of **making restaurants infallible businesses**, *full of people, energy, and places of* ***restorative*** *experiences!* Our role is to support Brazilian bars’ and restaurants’ business and operations through **digital menu technology**, and, of course, through **our love of serving**. We are transforming and improving the **dining experience**, caring for the **dreams** that give **life and flavor** to our client establishments. We believe in the power of **plurality** and in the strength people have when they can truly be themselves—each person brings their own special seasoning, and **diversity enriches our recipe!** Goomer offers a space to learn, teach, and for everyone to become their best selves each new day. With this, we’re building a place of **happy people**, and with much **collaboration** and **autonomy**, we’re delivering results and crafting a story that fills us with **pride**! Last year, we grew our customer base over 100 times—meaning we face a massive challenge and commitment. That’s why we’re seeking talent across Brazil to revolutionize the foodservice market with lots of **technology**, **innovation**, and the **chef’s special seasoning—the love of serving!** Want to join our dream team? Come to Goomer!