Operational Security Supervisor

Description

Job Summary: Professional responsible for monitoring absenteeism, distributing documents, inspecting materials, preparing reports, and instructing personnel. Key Highlights: 1. Monitoring and management of absenteeism and team coverage. 2. Preparation of incident and non-conformance reports. 3. Support for inspections and visible patrols, and management of vehicle accidents. **MAIN RESPONSIBILITIES** * Monitor absenteeism rates and perform coverage using technical reserves; * Distribute and collect administrative documents addressed to personnel; * Inspect support materials at posts for functionality and applicability; * Prepare incident reports arising from non-conformances identified during service post activities; * Instruct personnel on norms and procedures requested by the client, ensuring full compliance; * Provide support for inspections, visible and on-site patrols at locations guarded by personnel, whenever requested by staff and/or the client; * Present performance indicators achieved by the team to Coordination and Operational Management, measuring response time to client requests and logistics employed in actions. * Recover or arrange recovery (e.g., via towing service) for vehicles requiring maintenance following collisions, impacts, etc.; after providing assistance and implementing administrative measures with traffic authorities, collect data identifying involved drivers and their respective vehicles, prepare a Vehicle Accident Report, and submit it to the insurance company; * Inspect protocol logs at service posts and personnel appearance, verifying whether replacement of protocol logs and/or personnel uniforms is required; thereafter forward requests to Operational Coordination for action. **BASIC JOB REQUIREMENTS** a) EDUCATION: Completed high school; a bachelor’s degree in Private Security is desirable, along with postgraduate studies in Private Security. b) TRAINING: Security Guard Training Course, driver's license AB. c) EXPERIENCE: Knowledge of operational routines, Minimum Education Level: High School (Secondary Education) Driver's License: A, B * Scholarship Allowance * Health Insurance * Dental Insurance * Meal Allowance: BRL 52.09 * Transportation Allowance