Monitoring Operator | 24-Hour Assistance

Description

Job Summary: Monitor real-time vehicle alerts, identify risks, contact customers, activate support, record interventions, and ensure response deadlines. Key Highlights: 1. Real-time vehicle alert monitoring 2. Identification of risky and abnormal situations 3. Customer contact and support during critical events Monitor real-time vehicle alerts (ignition, movement, intrusion, panic, immobilization, etc.) Identify risky or abnormal situations Immediately contact the customer to confirm the event Activate support (tracking, towing, technical assistance, or authorities, when necessary) Record all interventions clearly and in detail in the system Follow up on the event until resolution Comply with security procedures and scripts Ensure response deadlines are met Compensation: R$1\.677,12 \- R$1\.700,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work location: On-site