Description
Ituran has been operating in Brazil for **over 26 years** and is a **global leader in technology, advanced telematics, and urban mobility**. Our purpose is to deliver comfort, peace of mind, security, and inclusion through technological solutions.
**Trust, empathy, delight, engagement, innovation, and integrity are embedded in our DNA.** These are the **Core Values** that motivate us daily to transform the lives of our employees and customers.
To help us build a safer world, we are seeking a Commercial Consultant.
Responsible for delivering high-quality service to the company’s brokers and partners, providing support for new sales, with the objective of ensuring the successful execution of all steps in the customer journey.
**Responsibilities and duties**
Responsibilities and duties:
* Handle alerts related to vehicle theft, robbery, and unlawful appropriation;
* Provide responsive customer service during notification of an actual event;
* Inform the rapid response team about newly occurring events;
* Manage internal and external departmental requests via e\-mail;
**Requirements and qualifications**
Requirements and qualifications:
* Completed high school education;
* Customer service experience is desirable;
* Knowledge of vehicle monitoring or tracking systems is a plus;
* Availability to work on a 12x36 night shift schedule;
* Proficiency in basic Microsoft Office applications;
* Strong geographical knowledge;
* Flexibility to cover additional shifts when required;
**Additional information** **Our benefits:**
* Competitive salary
* Meal allowance or food voucher
* Transportation voucher
* Health insurance (private room accommodation)
* Healthtech platform — Dr. Alper
* Dental plan
* Pharmacy allowance
* TotalPass: gym network membership
* Study assistance (certain rules apply to request this benefit, okay!?)
* Career development opportunities: online learning and corporate education programs
* Partnerships with educational institutions offering course discounts
* Quality of Life Program — Qualituran
**Join the Ituran team**
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We recognize that all innovation is driven by people.
Thus, to foster continuous innovation, we offer a welcoming, friendly, and peaceful work environment — because we believe only in a safe space can we think outside the box and pursue new discoveries.
Watch the video to learn more about what shapes our culture and our way of being.
If this resonates with you, explore our open positions below and become part of this story!
Ituran — technology driven by people.