Job Summary: We are seeking responsible professionals with strong communication skills and a practical mindset to monitor trips, manage claims, and support customers in logistics. Key Highlights: 1. Trip monitoring and tracking 2. Claims management (Losses, Damages, and Incidents) 3. Proactive and responsive customer and partner support nstech is the largest technology and software platform for logistics and supply chain in Latin America. It connects the entire transportation chain — shippers, carriers, brokers, and drivers — within a single digital ecosystem to make operations more efficient, secure, and cost-effective. Opentech is part of this ecosystem as a technology and innovation company specializing in risk management and logistics management solutions, connecting systems and people across Brazil. Here, we seek professionals with responsibility, strong communication skills, and a practical mindset to contribute to high-quality, secure, and continuously improving daily operations. **Responsibilities and Duties** * Monitor and track trips; * Handle claims-related incidents: Losses, Damages, and Incidents; * Provide proactive and responsive phone support to customers, partners, and suppliers for clarifications and guidance regarding tracked and/or monitored trips; * Operate internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and Qualifications** * Completed high school education; * Proficiency in Microsoft Office suite is desirable; * Flexible availability for shift work; * Strong drive to deliver results, high energy, innovative spirit, and proactive attitude! * Rotating shift schedule 12x36 \- from 6:00 PM to 6:00 AM; Benefits: * Meal allowance; * Transportation allowance; * National health insurance plan; * Dental insurance plan; * Gympass; * Employee referral program; * Pharmacy partnership; * Life insurance; * Partnerships with educational and language institutions; * CLT employment contract; * ️On-site work model. \- Address: R. Indubel, 940 \- Cumbica, Guarulhos \- SP
João Silva
Indeed · HR
João Silva
Indeed · HR
