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Job Summary: We are seeking a Field Technical Supervisor to lead and guide teams in the operation and maintenance of Free Flow systems equipment, ensuring service quality and safety, as well as customer satisfaction. Key Highlights: 1. Lead and supervise the field technical team responsible for system maintenance. 2. Serve as a technical and behavioral reference, promoting best practices. 3. Represent the company to the client, ensuring communication and satisfaction. For 31 years, Fiscaltech has developed intelligent mobility systems focused on traffic control and enforcement, in-motion weighing, and public safety. Do you enjoy working in an environment that promotes well-being, innovation, and excellence? If you are proactive, self-motivated, and curious, this opportunity is for you! We are looking for new talents to help us go further. **Responsibilities and Duties** * Supervise the field technical team responsible for operating and maintaining Free Flow systems equipment; * Technically monitor and guide technicians during preventive and corrective maintenance activities, ensuring service quality and safety; * Organize work schedules, attendance tracking, and shift coverage, ensuring operational continuity of field activities; * Conduct technical visits to operational bases and sites, monitoring work execution and verifying compliance with established technical standards; * Act as the primary contact point between the technical team and contract management, clearly and systematically reporting incidents, needs, and results; * Serve as a technical and behavioral reference for the team, promoting best practices in work, safety, and client relations; * Represent the company to the local client, maintaining professional, proactive, and solution-oriented communication, ensuring satisfaction and adherence to Service Level Agreements (SLA); * Support management in analyzing operational indicators, preparing reports, and proposing continuous improvement initiatives for field processes; **Requirements and Qualifications** **Mandatory:** * Prior experience in leading or supervising field technical support or maintenance teams; * Technical education in Electrotechnics, Electronics, Mechatronics, or related fields; * Knowledge of electrical systems, communication networks, and system infrastructure; * Skills in team management, scheduling organization, and operational activity control; * Strong verbal and written communication skills, with ability to interact effectively with diverse stakeholders, including the contracting client; * Brazilian driver's license (Category B) and availability for travel between operational bases and sites; * Flexible working hours to meet operational demands or conduct field visits as scheduled and required by the contract. **Desirable:** * Experience in maintaining automation systems, traffic control systems, CCTV, sensors, or embedded technologies; * Familiarity with electronic toll collection systems or large-scale technological infrastructure projects (e.g., Free Flow, ITS, highway concessionaires); * Knowledge of incident tracking and management tools; **Additional Information** **Check out our benefits package:** Health Insurance Dental Insurance Meal or Food Allowance Restaurant partnership in Curitiba Transportation Allowance Training and Development Programs Performance Evaluation and Individual Development Plan (IDP) Life Insurance Total Pass Quality of Life Program (Occupational Health / Pharmacy Discounts / Employee Assistance Program (EAP) / Nutrition) Coffee Gifts and Social Events Profit-Sharing Program (PPR) Birthday Day Off This is where technology meets purpose—and where our shared passion for making Brazilian roads and streets safer unites us as a team. Imagine being part of a team that is much more than just code and systems. We are real people, working together to make a difference in people's lives. Our mission is to value life through safe traffic, using equipment and systems for traffic enforcement, road weighing, and public safety. Ah, remember that feeling of belonging—of being in the right place, surrounded by people who share your values? Here, that feeling motivates us every day. We work side by side, celebrating victories and growing together. And yes, growth is a word we take very seriously. We constantly strive to improve the work environment, provide development opportunities, and foster professional growth. After all, every person here is essential to making our company even more innovative and human-centered.
