Export Assistant - Customer Support

Description

Job Summary: Join our Process Management team in São José dos Campos and explore diverse skills in an environment that values multifunctionality and challenges. Key Highlights: 1. Talented and engaged team 2. Values multifunctionality 3. Focus on professional development Seize this opportunity and join our Process Management team in São José dos Campos! Our team consists of talented and engaged professionals. Here, we value multifunctionality, meaning you will have the chance to explore diverse skills and broaden your knowledge. If you are someone who embraces challenges, don’t wait—join us! **Responsibilities and Duties** * Sales Order (OV) analysis * Packing follow-up * Billing and invoice issuance * Definitive export process * Return export process * Temporary export process * Re-exportation **Requirements and Qualifications** Completed high school education Strong communication skills Desirable: * Proficiency in Microsoft Outlook, Word, and Excel * Ability to perform administrative tasks * Familiarity with ERP systems (SAP) **Additional Information** Employee satisfaction and well-being are fundamental to us! Check out the exclusive benefits we offer! To ensure you have access to necessary healthcare, we provide **medical assistance, dental assistance, and pharmacy partnerships.** We value your peace of mind and the importance of balancing work and family life. Therefore, we offer telecommuting for various positions across the company, and for mothers, we provide **childcare assistance** to help cover expenses for young children. Your safety is essential. Through enrollment, you gain access to **life insurance**, offering peace of mind for you and your loved ones. Considering your physical well-being, we offer access to **TotalPass**, a subscription-based platform enabling you to enjoy various physical and sports activities. **Employee Support Program**: To support the emotional well-being of our employees, we offer a comprehensive support program addressing multiple aspects of personal and professional life. We are committed to your professional growth and therefore provide a **development platform** with resources and training to help you reach your full potential. We encourage continuous learning. We partner with **educational institutions, language schools, and SESC**, providing learning and leisure opportunities for you and your family. In addition to all these benefits, we offer **transportation allowance**, **meal allowance** at R$42.00 per day, and **food allowance** at R$421.58 per month. We are committed to providing a positive work environment and care deeply about every aspect of your life. Join us! With 99 years of expertise in the market, Servimex stands out as a reference in Import and Export Customs Clearance Services, Air and Maritime Freight Forwarding, In-house Import and Export Process Management, and Logistics Services. We count on a highly qualified and experienced team in the field of international trade. Our professionals stay continuously updated through refresher programs focused on the most modern supply chain concepts. We consistently invest in cutting-edge technological resources, providing our clients with the most advanced tools available. With over 470 dedicated professionals, our team is distributed across several strategic locations, including Santos, São Paulo, Campinas, and Guarulhos. This broad coverage enables us to efficiently and promptly meet market demands. At Servimex, our values form the core of our success! We pursue excellence in every project while prioritizing customer satisfaction. We build strong relationships grounded in integrity and transparency, respecting diversity in all its forms. Our workplaces do not tolerate discrimination based on race, gender, color, nationality, citizenship, age, philosophical or political beliefs, religion, sexual orientation, disability, or socioeconomic status. We promote equal opportunity and fair treatment for everyone. We are passionate about challenges and innovation, always attentive to market changes. Furthermore, we uphold environmental responsibility by promoting sustainable practices. We also value caring for the physical and mental health and well-being of our employees, offering comprehensive benefits including psychological, social, financial, and legal counseling. We invite you to join this journey, where commitment to quality, ethics, diversity, and sustainability lies at the heart of everything we do. Join us!