Customer Project Office Leader

Description

Summary: Drive operational deployment of critical business practices, process, tools, governance, and KPI monitoring for Solution projects. Highlights: 1. Promote purpose, diversity, inclusion, learning, and work-life integration 2. Monitor opportunity pipeline, analyze performance, and identify improvements 3. Ensure full compliance with Customer Project Process (CPP) Job Description: **Who are we and what we stand for?** When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work\-life integration – we’re a great place to work and we are continually striving to be the best place to work! **Your Mission** Drive the operational deployment of critical business practices, Process \& Tools, Governance and KPI monitoring, across both Selling and Execution phases of Solution projects. Ensure a proper management on Risks \& Opportunities identification, monitoring, and escalation to the management to warn on any major deviation. Ensure CPP guidance, deployment, and support for Energy Management Systems business. **Scope \& Environment** 1\. Full Energy Management System business across the region, supporting full regions, Clusters, Countries, One Solution Ops during tendering \& execution 2\. Work very closely with One Solution Ops leaders as well as the TM/PM community **Your Role – Magic happens when you bring great people together!** * **Monitor opportunity pipeline portfolio**, analyze the performance, and identify improvement actions focusing complex opportunities and projects, leveraging BfO and GreenBerry tools. Deploy, monitor, and support the Solution Selling Governance across the full Energy Management System within the geographic region. * **Animate Cluster SOC (Solution Opportunity Committee).** Ensure it is systematically done biweekly, including cadence \& invitations \& MoM\`s \& Action Tracker. Liaise with Regional OPM in the preparation and escalation of the opportunities to RSOC (Regional Opportunity Committee). Ensure Cluster SOCs are established and following Solution Selling Governance * **Prepare \& Update Opportunity Pipeline Dashboards** (CPO Dashboard / Reports / Balanced Score Card), bringing visibility of Top 10 Opportunities \& Must WIN, KPI\`s evolution ( (i) Hit Rate (ii) Margin at booking (iii) SOC performance) \& BFO data improvement leveraging bFO and GreenBerry tools. * **Ensure full compliance of Customer Project Process (CPP) across Selling**, QLK approvers as per DOA for the full Energy Management System within the Cluster all countries, including deployment, training and coaching of tools and process * **Animate (Risk Escalation Level) project reviews**. Assure its done monthly, being responsible for the Cadence \& Invitations \& MoM\`s \& action tracker. And liaise with Regional PPM in the preparation and Escalation of projects to REL 4 or REL 5 and with Contract Manager for REL X * **Execute Portfolio Analyses and Alignment with Finance \& Entity Leader** to : Measure performance and KPI\`s, actions, escalation and reporting * **Reporting \- Manage Opportunity \& Project portfolio \& Operational Performance Reports**. Highlight status, progress \& roadblocks * **Adopt a Continuous Improvement mindset** within the organization contributing with actions resultant of : Support CSAT and Quality teams, including participation in KICs, ISO, 3S assessment, Margin Monitoring, Win \& Loss Analyses, Lessons learnt and CPP audit. * **Support Local Implementation of Process \& Tools** (Alma, Aconex, Greenberry, SGV) and ensure on compliance to it. (External) Brazilian Portuguese Qualifications: **Qualifications** * Education: University Degree (Engineering or Business preferred) * Language requirements: Fluent English is Mandatory. A second language is valuable * Experience \& leadership: Quality assurance \& Process \& Tools \& Project management. Natural leadership, acting like an owner, open to discussing and challenging others, inspiring and influencing change management. Experience deploying Continuous improvement assignments \& Leading transformation through business. **Join our team today! Apply now.** (External) Brazilian Portuguese Company Boiler Plate: **Looking to make an IMPACT with your career?** When thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors form the foundation for building a culture of excellence that supports business success. We believe our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – start with each of us. IMPACT is also your invitation to join Schneider Electric, where you can help turn sustainability ambitions into action, regardless of the role you play. It’s a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We’re looking for IMPACT Makers – exceptional people who transform sustainability ambitions into actions spanning automation, electrification, and digitalization. We believe everyone has the potential to be an IMPACT Maker, and we celebrate them every day. Become an IMPACT Maker at Schneider Electric – apply today! Global revenue of €36 billion \+13% organic growth More than 150,000 employees in over 100 countries \#1 on the Global 100, the world’s most sustainable companies You must submit an online application to be considered for any position with us. This position will remain posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, offering equitable opportunities to all, everywhere, and ensuring that all employees feel uniquely valued and safe to contribute their best. We reflect the diversity of the communities where we operate, and “inclusion” is one of our core values. We believe our differences make us stronger as a company and as individuals, and we are committed to fostering inclusion in everything we do.* *At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe trust is a fundamental value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality, and cybersecurity, underpinning all aspects of our business and our willingness to act and respond with respect and good faith toward all our stakeholders. You can learn more about our Trust Charter* *here*.* *Schneider Electric is an Equal Opportunity Employer. Our policy is to provide equal employment and advancement opportunities in all areas of recruitment, hiring, training, transfer, and promotion to all qualified individuals, regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other characteristic or legally protected status.*