Job Summary: The Concierge is responsible for delivering high-level service, ensuring an exceptional customer experience through courteous and efficient assistance. Key Highlights: 1. Provide high-level service and an exceptional customer experience 2. Deliver courteous and efficient service, managing the flow of customers and offering courtesies 3. Present customized service and support the store’s daily operations Concierge Position Description The concierge is responsible for delivering high-level service to customers, ensuring an exceptional experience. Responsibilities * Greet and assist customers in a courteous and efficient manner * Address any customer issues or requests promptly and effectively * Organize the customer service flow to ensure agility and comfort * Offer courtesies to customers during service interactions * Encourage and request Google reviews * Present and offer customized service tailored to each customer’s profile and needs * Support other activities related to store operations and customer experience Requirements * Prior experience in customer service * Knowledge of additional languages is desirable * Flexible availability