**About DHL** --------------- Connecting people, improving lives. Become a DHL professional and gain essential support for your daily life through our top-tier benefits — we prioritize your safety, health, and that of your family. Build your career with us and seize opportunities to grow through multicultural experiences that challenge you every day. This will not be just another job — it will be your chance to positively impact both the environment and the people inside and outside DHL. As a global company, we value the diversity of our employees as a true strength, and this strength can only be harnessed if everyone feels they can truly be themselves in their day-to-day work — regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. Diversity is our strength. Being DHL means maximizing your capabilities. \#GoTeach \#GoHelp \#GoGreen**Job Description** --------------------- Responsible for monitoring all deliveries: issued waybills, shipments stalled at any stage, and transportation tracking. Monitor the return process of proof-of-delivery (POD) documents; send and receive reports related to such monitoring, measure KPIs, and update freight management systems. Direct communication with customers and with branches/partners.**Requirements** -------------- \- Completed high school education \- Currently pursuing a bachelor’s degree (preferred) \- Intermediate Excel skills \- PowerPoint**Responsibilities** --------------------- 1\. Assist in monitoring all shipments (outbound, reverse, and stalled); 2\. Generate reports and monitor scheduling; 3\. Update data systematically in the TMS; 4\. Integrate information across departments to provide visibility into potential bottlenecks and issues; 5\. Ensure shipment traceability and implement corrective actions to guarantee appropriate service delivery; 6\. Assist in cargo loss/damage and/or claims processes; 7\. Monitor return processes and/or LR (Loading Report)
João Silva
Indeed · HR
João Silva
Indeed · HR
