We are seeking professionals to work as External Commercial Assistants, who will operate in the customer service area at service stores. This professional will be responsible for providing support with a human-centered approach and a focus on negotiation. The role requires fieldwork at stores, strong communication skills, emotional balance, and ethical conduct. *** Sabesp (Companhia de Saneamento Básico do Estado de São Paulo) is responsible for water supply and sewage collection and treatment across 377 municipalities in São Paulo State, serving 28 million people. **It is one of the largest sanitation companies in the world and the largest in Brazil.** The Company will advance five decades in five years, expanding access to drinking water and basic sanitation for millions of people. Its commitment is to anticipate by four years the targets established by Brazil’s Sanitation Legal Framework, thereby aiming to deliver **dignity, health, and sustainable development** to millions of Brazilians while preserving natural resources for future generations. Here, our essence is transforming lives. Our purpose is to connect people to a better future by delivering essential services with excellence and commitment to health and the environment. We dream big: we aim to become a global leader in basic sanitation, driving a more sustainable society and generating robust, lasting value for our shareholders. Our culture comes alive when we deliver purpose-driven results, care for the customer in every detail, think and act like owners, recognize those who make things happen, collaborate with trust and transparency, and remain consistently guided by ethics and safety. This is the Sabesp way—transforming the present and preparing the future. We value the care and well-being of our employees, fostering a welcoming and dynamic work environment. With infrastructure designed to support and empower our teams, the Company reinforces its commitment to this transformation journey. **Responsibilities and Duties** * Conduct inspections and audits at stores to ensure service compliance and adherence to regulations. * Prepare technical reports and checklists documenting performed activities. * Drive company vehicles to carry out job functions; a Brazilian National Driver’s License (CNH) is a desirable or mandatory requirement for this position. * Ensure continuity and quality of services provided, preventing operational and legal risks. * Record all activities performed—including dates, times, addresses, and relevant information about service interruptions and reconnections—in the Company’s internal system. * Report incidents to supervisors. * Act professionally and courteously, safeguarding the Company’s positive image among customers. * Provide support in servicing strategic customers—including construction firms, real estate agencies, and government bodies—to ensure personalized and efficient service. **Requirements and Qualifications** **REQUIRED BEHAVIORAL COMPETENCIES** * Ability to communicate clearly and concisely, with strong negotiation skills; * Proactivity and ability to effectively resolve demands; * Adaptability to change and new requirements; * Teamwork capability; * Assertiveness and agility. **REQUIREMENTS AND QUALIFICATIONS** * Completed high school education; * Knowledge of Quality Criteria – Customer Service; * Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint). . Brazilian National Driver’s License (CNH) **Additional Information** * Medical Assistance * Private Pension Plan * Meal Allowance (VR) and Food Allowance (VA) * Transportation Allowance * Christmas Basket * Birthday Day Off * Extended Maternity and Paternity Leave * Childcare Assistance for Mothers and Fathers * Wellhub Partnership (Gympass) * Profit-Sharing Program (PPR) The new Sabesp is far more than a sanitation company. We are a force that powers cities, delivers quality of life to millions, and truly makes a difference! Continuously, we innovate to guarantee water supply and sewage collection across 375 municipalities in São Paulo State, covering all regions of the State. But we won’t stop there! We will accelerate universal access to water and sewage services, advancing by four years the targets set for 2033. And what makes all this possible? People! The new Sabesp is transforming with ambitious goals, transparent principles, and a passionate team dedicated to its mission. We are embarking on a new phase, with a renewed vision for the future. And every great future begins with a dream. More agile, more modern, and offering even greater growth opportunities for those eager to be part of this transformation. At the new Sabesp, you’ll find innovation, real impact, and an environment where your ideas and energy truly make a difference. If you seek purpose-driven work and the chance to transform lives, this is your place! **#Let’sTransform! #JoinSabesp!**