Job Summary: The Commercial Assistant will support the commercial activities of the training department, focusing on customer service, proposal development, and sales strategy support for the automotive sector. Key Highlights: 1. Essential support in commercial training activities 2. Fundamental role in organizing processes and managing customer relationships 3. Opportunity to contribute to the growth of the commercial area **About the Company** The **IQA – Instituto da Qualidade Automotiva** is a recognized organization specializing in conformity assessment, certifications, training, and technical development, contributing to continuous improvement in quality and safety within the automotive sector. **About the Position – Commercial Assistant** The **Commercial Assistant** will be responsible for supporting the commercial activities of the training department, including customer service, proposal preparation, registration follow-up, and sales strategy support. This professional will play a fundamental role in organizing commercial processes, ensuring high-quality customer relationships, and driving the growth of the department. **Main Responsibilities** * Assist in customer prospecting and promotion of training programs; * Respond to customer inquiries regarding courses, schedules, and fees; * Prepare and send commercial proposals, quotations, and contracts; * Conduct follow\-up with customers to finalize registrations and contracts; * Monitor registrations and other operational processes related to training programs; * Maintain relationships with customers and partners to foster loyalty and generate new business opportunities; * Support the commercial team in planning and executing sales strategies; * Update and manage the customer and participant database; * Collaborate with marketing and operations teams to ensure excellence in training delivery. **Minimum Requirements** * Education: Completed high school (Bachelor’s degree in Business Administration, Commercial Management, Marketing, or related fields preferred); * Experience in customer service and commercial activities; * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools; * Strong verbal and written communication skills; * Organized, proactive, and able to work effectively in a team environment. **Preferred Qualifications** * Experience in selling services or training programs; * Knowledge of sales techniques, negotiation, and commercial follow\-up; * Experience preparing proposals and contracts; * Results-oriented profile with strong interpersonal skills; * Commitment to continuous learning and professional development in the commercial field.