Administrative Assistant/Registration Agent

Description

Job Summary: We are seeking a proactive and organized Administrative Assistant/Registration Agent to provide essential departmental support, ensuring efficiency in internal processes and customer service. Key Highlights: 1. Essential support for smooth administrative operations 2. Ensures efficiency in internal processes and customer service 3. Focus on organization, communication, and proactivity We seek an Administrative Assistant/Registration Agent who is proactive, organized, and possesses excellent communication skills. You will serve as essential support for the smooth functioning of the administrative department, ensuring that internal processes and customer service are carried out efficiently and with quality—reflecting the trust and security our brand represents. **Key Responsibilities:** * Customer service (in-person, telephone, and email), answering inquiries, providing information about our products and services, and directing requests to respective departments. * Sales process support: issuing proposals, invoices, and managing deadlines. * Organization and archiving of physical and digital documents (billing, contracts, etc.). * Office supply and certification device (tokens, cards) inventory control. * Support in calendar management and meeting scheduling. * Preparation of simple control reports and spreadsheets (Excel/Google Sheets). * Assistance in sending internal and external communications. * Performing other related administrative tasks as needed. **Requirements and Qualifications:** **Mandatory:** * Completed high school education. * Prior experience in administrative or customer service roles. * Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace (Docs, Sheets, Gmail). * Organizational skills, attention to detail, and ability to multitask. * Strong verbal and written communication skills. * Professional demeanor, proactivity, and ability to work collaboratively. **Desirable (Advantages):** * Currently pursuing or holding a degree in Administration, Business Management, Secretarial Studies, or related fields. * Experience with ERP management systems. * Basic knowledge of Digital Certification and its products (e-CNPJ, e-CPF, etc.). * Familiarity with metrics tools and CRM systems. **On-site Position** **Compensation:** Salary (CLT) + Benefits + 13th-month salary + Incentive Plan **Salary Range:** R$1800.00 **Benefits/Rewards:** Meal Voucher, Transportation Voucher, Conexa Health, Wellhub, Caju Balance **Working Hours:** Monday to Friday (8:00 AM to 6:00 PM) Job Type: Full-time, Permanent CLT Payment: R$1.800,00 - R$2.000,00 per month Benefits: * Dental care assistance * Meal voucher * Transportation voucher Work Location: On-site