Job Summary: We are seeking an Administrative Assistant to support administrative routines and the operational execution of gaming tables, assisting with requests and ensuring smooth operations. Key Highlights: 1. Support administrative and operational routines of games. 2. Create and configure tournaments and games. 3. Provide customer support and assist in game organization. We are looking for an Administrative Assistant responsible for supporting administrative routines and the operational execution of gaming tables. The role involves managing spreadsheets, internal processes, and online customer service, assisting with requests related to games, tournaments, series, and events, as well as addressing daily operational demands to ensure smooth operations. Join our team! **Responsibilities:** * Create, configure, and provide operational support for tournaments, cash game tables, and other games, in accordance with company standards; * Collect, record, and verify data in spreadsheets and communication groups; * Provide support to customers and other departments, clarifying doubts and assisting in game organization; * Ensure accuracy and integrity of information, contributing to monitoring and operational success. **Required Qualifications:** * Completed High School education; * Intermediate-level Microsoft Office proficiency; * Intermediate-level Excel and Google Sheets knowledge; * Ability to accurately organize and analyze data. * Exceptional verbal and written communication skills. * Ability to work collaboratively in teams and across departments; * Availability for on-site night shift work, on a 12x36 schedule from 8:00 PM to 8:00 AM. **Preferred Qualifications:** * Prior experience in customer service or technical support; * Knowledge of Power BI; * Experience with AI. **Advantages:** * English / Spanish language proficiency; * Bachelor’s degree completed or in progress; * Basic knowledge of or interest in poker and its rules;