




Perform front desk services by monitoring the entry and exit of staff and visitors, ensuring proper use of identification badges, adhering to internal procedures and supervisory instructions, in order to prevent unauthorized individuals from entering or moving about the facility. **Responsibilities and Duties** * Perform front desk services in accordance with internal procedures and supervisory instructions to prevent irregularities within the facility. * Monitor the movement of staff, visitors, and other individuals, verifying visible display of identification badges to prevent unauthorized entry and circulation. * Monitor the entry and exit of assets (materials, devices, and equipment) from the facility using an authorized exit permit, verifying asset description, origin, destination, asset registration number, name of the bearer, and name of the authorizing person, thereby preventing improper use, installation, or removal of institutional materials. * Manage loading and unloading gates for goods, notifying the responsible department upon arrival of shipments, opening the gate, and overseeing unloading operations. * Greet patients, visitors, and staff, providing general clarifications such as consultation schedules, consultation locations, and other relevant information; manage the flow of people to ensure high-quality service and maintain organizational efficiency across departments. * Supervise visits to hospitalized patients by registering entries via visitor cards and ID badges, permitting entry according to the stipulated number of daily visits and managing visitor rotation to maintain orderly conditions in visited areas. * Register walk-in patients, patient transfers, and emergency cases arriving at the Emergency Department using designated forms and spreadsheets, then forwarding records to the Front Desk Supervisor to finalize the registration process. * Carry out additional tasks as required or directed by supervisors. **Requirements and Qualifications** * Completed high school education. * Training in security guard duties and customer service. **Additional Information** Working Hours: Afternoon shift: 2:05 PM to 10:25 PM (6-day workweek, 1 day off) Salary Range: R$ 2,200.00 – R$ 2,300.00 CLT Benefits: Transportation allowance, on-site cafeteria, meal voucher, life insurance, hazard pay, and SESC partnership. Work Location: **Taboão da Serra – SP** **SPDM** – Associação Paulista para o Desenvolvimento da Medicina (São Paulo Association for Medical Development) is a non-profit, philanthropic civil association recognized as being of federal, state, and municipal public utility—respectively by Decrees No. 57,925 dated March 4, 1966; No. 40,103 dated May 17, 1962; and No. 8,911 dated July 30, 1970. The Association’s primary guiding principle is its integration into the health system focused on treatment, disease prevention, and promotion of primary, secondary, and tertiary healthcare—strengthening ties with the local community and reaffirming its social commitment to serve all individuals without discrimination. With institutional growth, **SPDM** has expanded its scope of action through ongoing projects in Social Assistance and Education. This broad range of activities increasingly consolidates **SPDM** as a large-scale philanthropic institution pursuing economic, social, and environmental sustainability. Thus, SPDM contributes effectively to the continuous improvement of services provided by Brazil’s Unified Health System (SUS), aiming primarily to guarantee universality and equitable access to healthcare—essential elements for human and social development. Our commitment is to foster an inclusive culture embracing diversity, empowering our employees to contribute their best. All qualified candidates will be considered for open positions without distinction based on ethnicity, religion, sexual orientation, gender identity and/or expression, age, race, nationality, or disability. SPDM is an equal opportunity employer for all individuals who meet minimum requirements. We value idea sharing, teamwork, respect for diversity, and inclusion. **MISSION** To deliver healthcare excellence without prejudice, distinction, or classification of citizens. **VISION** To be recognized as Brazil’s largest and most competent philanthropic health organization. **VALUES** * Capacity building * Social commitment * Reliability * Entrepreneurship * Equity * Ethics * Humanization * Quality * Ecological, economic, and social sustainability * Tradition * Transparency **HGP** General Hospital of Pirajussara (**HGP**) was inaugurated on January 25, 1999, following the signing of a management agreement between the São Paulo Association for Medical Development (**SPDM**) and the São Paulo State Department of Health. It was among the first public health facilities in the state to be administered by a Social Organization of Health. **HGP** addressed a long-standing demand from residents of Taboão da Serra, Embu das Artes, and neighboring municipalities for accessible local healthcare. Prior to **HGP**, any healthcare need—whether for simple or complex conditions, especially surgical cases—required residents of these municipalities to travel long distances to hospitals in central São Paulo. The Hospital directly serves the municipalities of Taboão da Serra and Embu, collectively home to approximately half a million people. Since its inauguration, its operations have aligned with **SPDM**’s mission—to pursue excellence in delivering public healthcare services with social responsibility and commitment to the principles of Brazil’s Unified Health System (SUS). Over 21 years of service delivery, **HGP** has successfully achieved SPDM’s vision of becoming “an exemplary public healthcare service, recognized as a model care provider.” Furthermore, consistent with SPDM’s stated values, **HGP**, since its inception, demonstrates “explicit social commitment through citizenship initiatives, health promotion, disease prevention, and environmental protection,” significantly contributing to regional development. **HGP** was inaugurated during a period of extreme scarcity of healthcare resources and widespread socioeconomic hardship among the population. As part of local and regional development strategies and outlooks, implementation of this service enabled provision of high-risk prenatal care, urgent and emergency hospital care, ancillary diagnostic testing, and inpatient beds in adult, pediatric, and neonatal intensive care units.


