[RMK] SECURITY INSPECTOR

Description

Have you ever considered joining a company focused on customer relationships and experience? A company that bases its business decisions on its core values: Respect, Ethics and Justice; Entrepreneurship and Innovation; Courtesy and Concern for social and environmental issues. If you identify with our philosophy and meet the requested requirements, join our team! **Responsibilities and Duties** * Conduct surveillance activities in the internal areas of the establishment, ensuring compliance with internal rules and shopping center security instructions by both store tenants and customers, as well as providing customer guidance and assistance; * Perform pre\-established patrols, observing people's flow and behavior, taking necessary actions in case of suspicious conduct when required; also identify opportunities to improve customer comfort (mall sound levels, temperature, cleanliness, lighting, etc.) and report them to the responsible departments; * Immediately inform the Security Supervisor or Manager via radio using specific codes about any abnormal situations observed. * Know the establishment’s layout in detail, including all access points and critical areas; * Provide information and support to customers upon request, or direct them to the appropriate department for assistance; * Thoroughly understand the company’s values to ensure appropriate conduct during routine or emergency situations; * Inform and guide customers regarding safety regulations, providing necessary support; * Remain constantly visible and avoid distractions; * Conduct frequent patrols to prevent doors from remaining open when they should be closed; * Act within store premises during emergencies or upon request by store managers to restore order or provide assistance; * Provide information and assist public security agencies intervening at the establishment; * Collaborate in inspections of security system operations and cover colleagues’ areas when requested. * Be fully prepared and aware of one’s role during emergency situations and potential evacuations; * Forward lost children, as well as any found documents or objects within the premises, to the responsible department; * Fully recognize the inappropriateness of diverting attention during conversations with colleagues or third parties. * Take care of assigned equipment; * Perform other related duties. **Requirements and Qualifications** **Requirements:** * Completed high school education; * Prior experience in this role; * Experience in security positions within public or private sectors. * Security Guard Training Course * Updated Refresher Training * Preferred: First Aid Training **Competencies:** * Initiative * Attention to Detail * Cordiality * Self\-Control * Ethics * Empathy * Proactivity **Additional Information** **Benefits:** * Health and Dental Plan * Meal Allowance or Food Voucher * Parking Credential * Life Insurance * Discounts at Shopping Mall Stores (subject to confirmation) * Wellhub (Gympass) **Work Schedule:** 12x36 **Working Hours:** 9:00 AM to 9:00 PM For people, by people! We are the second JCPM Group development in Fortaleza, inaugurated in October 2016, bringing to the West Zone a new shopping center concept featuring differentiated experiences in retail, services, gastronomy, leisure, and entertainment. We stand out for our welcoming architecture, socio\-environmental commitment, and positive impact on our surrounding community. We have approximately **200 employees**, working across parking, security, cleaning, customer service, operations, and administrative areas — always focused on delivering **hospitality and unique experiences** to our customers. **We believe diversity strengthens us.** We value **respect for differences and inclusion**, fostering an environment where everyone can be themselves freely, feel welcomed and safe, and contribute their talents uniquely. We seek **proactive, dynamic professionals who enjoy innovation and wish to make a difference in people’s daily lives**. If you identify with us, join us: RioMar Kennedy, your mall! **Learn about our Mission and Values:**