Description
The telesales professional is responsible for providing customer service and conducting sales via telephone, WhatsApp, or other digital channels, presenting products and services, identifying customers' needs, and striving to achieve the company's commercial goals.
Key responsibilities
* Conduct active and receptive contact with customers;
* Present products, services, and promotions;
* Negotiate prices, delivery timelines, and payment terms;
* Record information in the CRM system;
* Track orders and post-sales activities;
* Prospect new customers;
* Achieve sales targets and performance indicators.
Requirements
* Completed high school education;
* Strong verbal and written communication skills;
* Aptitude for negotiation and customer service;
* Basic computer literacy;
* Sales experience is a plus.
Desired competencies
* Persuasion;
* Organization;
* Proactivity;
* Results orientation;
* Teamwork.
Compensation: R$1\.518,00 \- R$4\.115,87 per month
Work location: On-site