Junior Customer Service Representative

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: This operational position provides telephone and messaging support for scheduling, rescheduling, quotations, and answering customer inquiries. Key Highlights: 1. Multichannel customer service (IVR, PABX, Zoiper, WhatsApp) 2. Customer support for appointments and inquiries 3. Childcare allowance, Health insurance, Meal voucher, and Food allowance **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 1:20 PM to 7:40 PM, and Saturdays from 7:00 AM to 1:20 PM, with a 20-minute break. **Level:** Operational **Employment Type:** Permanent – CLT **SUMMARY DESCRIPTION** Provides customer service via IVR (Interactive Voice Response) calls, PABX website \- Private Automatic Branch Exchange (Private Automatic Extension Switchboard), and Zoiper softphone (IP telephony application), as well as via WhatsApp messages on the Zenviachat system, for exam scheduling, rescheduling, re-invitations, quotations, inquiry resolution, or redirection to responsible departments, and performs other duties pertinent to the role. **Requirements:** **MINIMUM REQUIREMENTS** * Completed high school; * Basic Microsoft Office suite proficiency. **PREFERRED REQUIREMENTS** * Intermediate Microsoft Office suite proficiency; * Courses related to customer service; Relevant work experience. * **Benefits:** Childcare allowance, Discount and Benefits Club, Birthday Day Off, Health insurance, Dental insurance, Life insurance, Meal voucher, Food allowance, Transportation allowance, Wellhub

Some content was automatically translated

Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

Similar jobs

SDR / DSR

Responsibilities: * Qualify and prospect potential clients * Develop and work on leads from digital channels * Conduct active lead prospecting via Li

Qualify and prospect potential clients
Develop leads from digital channels
Active lead prospecting via LinkedIn

João SilvaIndeed

Sales Assistant

Job Summary: Sales Assistant focused on client prospecting and telephone sales, requiring strong communication skills and proficiency in the Office su

Experience in prospecting new clients
Focus on telephone sales (telemarketing)
Proficiency in the Office suite

João SilvaIndeed

Call Center Manager

Location: Pinhais \- PR Responsibilities: We are seeking a highly qualified Call Center Manager to join our team. The ideal candidate must possess st

Lead and motivate sales teams
Monitor performance indicators
Develop training programs for supervisors and sales staff

João SilvaIndeed

Commercial Assistant

Job Summary: We are seeking a Commercial Assistant to prospect new clients and conduct telephone sales, with strong communication skills and knowledge

Experience in prospecting new clients
Focus on telephone sales (telemarketing)
Proficiency with Microsoft Office Suite

João SilvaIndeed

TELEMARKETING / DIESEL PARTS SALES REPRESENTATIVE

Job description: 5-day workweek, 2 days off \***\*SALES REPRESENTATIVE**\*\* Sales department via phone/whatsapp. Proactive and responsible candidate

Sales via phone/whatsapp
Additional payments including commission
In-person work location

João SilvaIndeed

Telephone Relationship Agent (Call Agent)

Full-time

Onsite

Itapema,Santa Catarina

Job Summary: We are seeking a Telephone Relationship Agent with excellent communication skills and a desire for professional growth to join our team a

Opportunity for those who enjoy talking with people and have strong communication skills.
Focus on qualifying leads and scheduling appointments for the sales team.
Work with productivity and service quality targets.

João SilvaIndeed