Promptly assist customers in an empathetic and courteous manner, providing accurate information and, whenever possible, resolving their inquiries during the first contact. Listen attentively to customers' requests, complaints, or information with empathy and courtesy, understanding and addressing their dissatisfaction. Prioritize friendly, easily understandable, and polite service to ensure customer satisfaction. Friendliness, clear diction, strong oral and written communication skills, and the ability to handle situations effectively during customer interactions. Identify customers' true needs to resolve issues, exercise patience, demonstrate willingness to help, assume responsibility, interact comfortably with people, articulate situations clearly, organize tasks efficiently, work well under pressure, and think quickly. Minimum Education: High School (Secondary Education) * Transportation allowance * Meal allowance * Medical assistance * Dental assistance * Sesc * Gympass
João Silva
Indeed · HR
João Silva
Indeed · HR
