E-commerce Assistant

Description

Job Summary: Professional responsible for product registration and updates, customer service, and continuous improvement of online sales processes. Key Highlights: 1. Product registration and update for e-commerce platforms 2. Responsible for customer service and follow-up via WhatsApp and email 3. Contribution to continuous improvement of online sales processes ***E-commerce Assistant*** ***Responsibilities:*** Register and update products on the e-commerce platform, ensuring accurate and complete information (descriptions, images, prices, etc.). Keep the website updated with new products, promotions, and necessary changes. Respond to and clarify customer inquiries via WhatsApp and email, providing prompt and effective service. Track orders and perform follow-up with customers when required. Contribute to the continuous improvement of online sales processes. ***Desired Qualifications:*** Completed high school education; proficiency in Microsoft Office. Prior experience in e-commerce or related fields is a plus. Proficiency in using e-commerce platforms and product management tools. ***Additional Information:*** * **SALARY:** R$ 2.246,85 * **BENEFITS**: Transportation voucher (VT), Meal voucher (VR: R$ 20.50/day), Total Pass, and Life insurance — After the probation period, additional benefits include Food allowance (VA: R$ 72.30/month), Home office allowance, Medical insurance, and Dental insurance. * **WORK SCHEDULE:** Monday to Friday * **WORK HOURS:** 8:00 AM to 6:00 PM * **WORK LOCATION:** Av. Prof. Abraão de Morais, 378 - Vila da Saúde, São Paulo - SP, 04123-000 * **EMPLOYMENT TYPE:** CLT Job Type: Full-time/CLT Compensation: R$2.246,85 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Food allowance * Meal voucher * Transportation voucher Selection Question(s): * Briefly describe your e-commerce experience?