Job Summary: The digital customer service representative will handle customer service, sales, and collections for products and services, negotiate terms, maintain customer records, and ensure customer satisfaction. Key Highlights: 1. Proactively and responsively attend to customers 2. Negotiate payment terms and discounts 3. Provide customer support and ensure customer satisfaction Digital Customer Service Representative Job Description: The digital customer service representative will be responsible for handling customer service, conducting sales and collections for products and services, negotiating payment terms, and maintaining customer records. Responsibilities: * Proactively and responsively attend to customers; * Conduct sales, collections, and customer service for products and services in accordance with established objectives; * Negotiate payment terms and discounts when necessary; * Maintain up-to-date records in the company's internal system; * Provide support to ensure customer satisfaction. Requirements: * Completed high school education. * Prior experience in sales or customer service; * Strong communication and negotiation skills; * Basic computer literacy; * Availability to work on-site; * Prior experience in digital customer service (considered a plus).
João Silva
Indeed · HR
João Silva
Indeed · HR
