Job Summary: This professional will provide service and support to cooperative members/customers, assist in developing commercial proposals, and support customer data maintenance, contributing to business results and goal achievement. Key Highlights: 1. Customer and cooperative member service and support 2. Assistance with commercial proposals and debt regularization 3. Professional development and well-being **Job Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:30 AM to 5:30 PM, with a 1-hour lunch break **Level:** Operational **Employment Type:** Permanent – CLT* Provide telephone and electronic-channel service to cooperative members/customers. * Assist cooperative members/customers with access support and usage of electronic channels. * Assist in preparing commercial proposals for products and services offered to cooperative members/customers. * Support the maintenance and updating of cooperative members'/customers' registration data. * Contribute to achieving established business results and goals. * Assist cooperative members/customers in debt regularization. * Formalize approved debt renegotiation proposals. **Requirements:*** High school diploma. Currently pursuing undergraduate studies in Business Administration, Economics, Commercial Management, or related fields. * Experience in commercial customer service. * ANBIMA certification is desirable. * Experience in financial institutions is a plus. **Benefits:** Health and well-being initiatives, Length-of-service bonus, Medical assistance, Dental assistance, ANBIMA certification assistance – 100% reimbursement of exam fee, Childcare or babysitting allowance, Birthday day off, Commemorative events, Gympass – Partnerships with studios, gyms, and well-being apps, Annual Profit Sharing, Development and Coaching Programs, Recognition for years of service at the cooperative, Life insurance, Corporate University – Courses and training, Meal allowance / food voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
