Collections Operator

Description

Job Summary: We are seeking professionals to handle collections from individuals and legal entities, negotiating payment terms and contributing to departmental goals. Key Highlights: 1. Internal growth opportunities 2. Work schedule with Saturdays until 2:20 PM, ensuring Sundays off 3. Flexible working hours bank with the possibility of Saturday time-off **Responsibilities:** We are looking for professionals with **strong communication skills, negotiation ability, and a results-oriented mindset** to join our collections team. **Main Activities** * Conduct collections from **individuals and legal entities**, via both proactive and reactive contact; * Negotiate payment methods to settle outstanding financial obligations, in accordance with company-established procedures and limits; * Record negotiation details in internal systems and maintain up-to-date customer records; * Identify the optimal negotiation approach for each client; * Contribute to achieving departmental goals and performance indicators. **Why Be a Collections Operator at Afinz?** * **Variable compensation** (potential for additional earnings, possibly doubling your base salary); * **Motivational campaigns and incentives**; * **Internal growth opportunities**; * Work schedule with **Saturdays until 2:20 PM**, ensuring Sundays off; * **Flexible working hours bank**, with the possibility of Saturday time-off. **Benefits** * Meal voucher and/or food voucher; * Transportation voucher; * Medical assistance; * Dental assistance; * Life insurance; * Wellhub (Gympass) – access to gyms and wellness programs; * Partnership with Sesc; * Reduced working hours on your birthday; * Educational incentives through partnerships with undergraduate, graduate, and continuing education programs; * Wedding gift voucher. Minimum Education: High School Diploma