Description
Job Summary:
The professional will handle customer complaints and feedback, contacting customers to understand and resolve their requests.
Key Highlights:
1. Dynamic and collaborative environment
2. Handling customer complaints and feedback
3. Customer service focus
**Have you ever considered working in a dynamic place, within a collaborative environment characterized by constant transformation and growth?**
**Join our team!**
**\#JoinTP**
**Responsibilities and Duties:** Handle customer complaints and feedback;
Contact customers via phone, WhatsApp, and e-mail to understand the complaint and provide responses/resolution to customers
**Working Hours:** 2:00 PM \- 8:20 PM
**Schedule:** 6 days on, 1 day off (fixed Sundays) \| 6:20 AM
**Work Mode:** On-site at LAPA
**What We Are Looking For (Requirements):**
Be of legal age;
Completed high school education;
Availability to work from Monday to Saturday at LAPA;
Previous experience in customer service.
At TP, well-cared-for people build extraordinary results!
We are a market reference when it comes to benefits—and it’s no coincidence. Here, we value quality of life, professional development, and the security of our employees.
Discover some of the differentiators that make TP an excellent place to work: