COMMERCIAL ASSISTANT - SDR: Sales Development Representative

Description

Job Summary: We are seeking an experienced SDR professional to perform active and passive prospecting, lead qualification, and sales follow-up, with emphasis on communication and results. Key Highlights: 1. Active and passive customer prospecting 2. Lead qualification and sales process follow-up 3. Development of fluent and persuasive communication We are hiring an experienced SDR professional! **Requirements and Qualifications:** * Currently pursuing or completed degree in Business Administration, Marketing, Commercial Management, or related fields;; * Experience in the role; * Prior experience in inside sales, customer service, or telemarketing is a plus; * Knowledge of CRM systems (HubSpot, Pipedrive, Salesforce, or similar) is a plus; * Strong verbal and written communication skills, resilience, and results orientation. **Compensation and Benefits:** * R$ 1\.898,08; * Meal allowance: R$22.00 per day; * Transportation allowance or fuel subsidy of R$ 10.80 per day; * Health and dental insurance; * Free parking; * Career development plan; * Partnership with SESI/SENAI; * Partnership with SESC; * Partnerships with educational institutions; * Gympass / Starbem / AVUS. **MAIN RESPONSIBILITIES:** * Customer support via the company's digital communication channels; * Active (Outbound) and passive (Inbound) prospecting; * Qualification of leads generated by marketing campaigns; * Entering leads into the CRM system for follow-up; * Monitoring customer support handled by the sales team; * Following up on prospecting progress; * Tracking and monitoring goals and KPIs; * Safeguarding the company's integrity; **Expected Results / Role-Associated Metrics:** * Achievement of targets; * Continuous improvement of processes and routines. **REQUIRED COMPETENCIES FOR THE ROLE:** * Proficiency in WhatsApp Business; * Intermediate Excel; * CRM **SKILLS** * Fluent and persuasive communication; * Inbound and Outbound prospecting; * Active listening; * Organization; * Verbal and written fluency; * Teamwork. **ATTITUDES:** * Integrity; * Creativity; * Empathy; * Proactivity; * Motivation; * Accountability; * Results orientation. Employment type: Full-time, CLT permanent contract Compensation: Starting at R$1\.898,08 per month Benefits: * Meal allowance * Transportation allowance Selection question(s): * Do you reside in Maracanaú or nearby areas? * Do you have telesales skills? Experience: * WHATSAPP BUSINESS (Mandatory) Work location: On-site