Commercial Technical Assistant

Description

Job Summary: Commercial technical support and servicing for espresso coffee machines, including maintenance, product management, and route planning. Key Highlights: 1. Customer service and technical support 2. Product management and delivery monitoring 3. Organization of preventive maintenance routes **COMMERCIAL TECHNICAL ASSISTANT \- ESPRESSO COFFEE MACHINES AND SUPPLIES \- REMOTE WORK \- DOURADOS/MS \- \#1117** **Main Job Responsibilities:** Providing customer service for preventive and corrective maintenance. Creating and logging technical service requests in the company's software as submitted by customers. Assisting customers, answering questions regarding customers and products, managing products, monitoring product deliveries to customers; organizing preventive maintenance visit routes. **Requirements:** Proficiency with technology, customer service skills, organizational ability, completed high school education, own car or motorcycle for work, valid Brazilian driver's license category B or AB. **We Offer:** Base salary of R$ 2\.300,00 \+ performance-based variable compensation (commission on new client acquisition, product sales \+ machine sales \+ rental agreements) \+ transportation allowance \+ meal allowance of R$ 15.00 per day \+ SESC membership \+ mileage reimbursement of R$ 0.90 (ninety cents) per kilometer. **Working Hours:** Monday to Friday, 8:00 AM to 6:00 PM with a 2-hour lunch break; Saturdays, 8:00 AM to 12:00 PM Minimum Education Level: High School (Secondary Education) Driver's License Requirements: Categories A, B Personal Vehicle * Meal Allowance * Transportation Allowance * Commissions