SSO ASSISTANT

Description

**JOIN OUR TEAM!** **Position: SSO ASSISTANT** **Location: Viana – ES** \| **Day Shift (8:00 AM to 6:00 PM)** **Your responsibilities:** At **Transporte Generoso**, the SSO Assistant plays an essential role in ensuring everything runs smoothly! On a daily basis, you will: * Execute and monitor SSO occurrence codes, ensuring accurate registration and proper progress of related actions. * Conduct audits on handling procedures according to established internal protocols. * Notify customers about registered occurrences and ensure all are resolved within defined deadlines. * Provide customer service via phone, WhatsApp, or e\-mail, supplying information about shipments and verifying data whenever necessary. * Generate reports regarding occurrences under your responsibility, ensuring compliance with established deadlines. * Update systems with all completed actions, keeping information accurate and up to date. * Fully manage occurrences and codes in SSW, including: merchandise returns, discrepancies, volume exchanges, claims of missing merchandise, unloading shortages, undelivered volumes, damages during unloading/loading, customer-claimed damages, return damages (RO – Rodonaves), packaging damages, cargo damages, and redelivery. **What we expect from you:** * **Experience in this role or similar activities**; * **Completed high school education or Logistics degree**; * Reside in **Viana or nearby cities**; * Basic computer skills **What Transporte Generoso offers:** * **Transportation allowance or fuel allowance**; * **Meal allowance or food allowance**; * **SAMP co-payment medical assistance**; * **Co-payment dental plan – Uniodonto**; * **Wellhub (well\-being and physical activity benefit)**; * **Free access to SEST SENAT services**; * And a **safe, respectful, and welcoming work environment**, where your contributions are truly valued. **Become part of the Generoso team!** If you are **hardworking, responsible, and eager to grow within a solid transportation company**, this opportunity is for you! Employment type: Full\-time, Permanent CLT Salary: R$2\.215,50 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Commercial partnerships and discounts * Free parking * Meal allowance * Transportation allowance Work location: On\-site