Sales Assistant

Description

Job Summary: The professional will handle customer service, prospecting, and post-sales activities, ensuring customer satisfaction and compliance with internal policies. Key Highlights: 1. Multi-channel customer service and client prospecting. 2. Focus on negotiation, sales, and results. 3. Teamwork, ethics, and proactivity. **Requirements / Knowledge:** * Completed high school education; * Basic Microsoft Office proficiency; * Knowledge of negotiation and sales techniques; * Prior experience in the commercial area is a plus. **Desired Profile:** * Excellence in customer service; * Strong communication skills, empathy, and persuasive ability; * Organization and results orientation; * Aptitude for negotiation and interpersonal relationships; * Teamwork, self-control, and flexibility. **Expected Attitudes:** * Ethics, respect, and commitment; * Proactivity, initiative, and dynamism; * Persistence, productivity, and determination; * Patience, friendliness, and clarity in communication; * Availability and flexibility to operate across various service channels. **Main Responsibilities:** * Serve customers in person, by phone, and through other communication channels; * Prepare product quotations and estimates via system; * Advise customers on purchase terms, payment methods, and delivery conditions; * Prospect new customers and reactivate inactive customers; * Conduct post-sales follow-up to ensure customer satisfaction; * Sell products across various channels (telesales, e-commerce, etc.); * Support collections of outstanding bills and receivables; * Coordinate with internal departments (sales, finance, logistics, and transportation) to ensure efficiency throughout the sales process; * Ensure adherence to internal policies and procedures. **Benefits:** Transportation allowance, On-site meal allowance, Basic food basket Employment type: Full-time CLT Salary: R$2.300,00 - R$2.400,00 per month Benefits: * Basic food basket * Transportation allowance Work location: On-site