Negotiation Assistant

Description

Job Summary: Opportunity for a Negotiation Assistant focused on debt regularization and student retention, seeking financial solutions within a collections team. Key Highlights: 1. Focus on negotiation and student retention to ensure continued studies 2. In-person and WhatsApp support for debt regularization 3. Seeking a resilient, persuasive profile that enjoys challenges **Opportunity: Negotiation Assistant (University Collections)** ------------------------------------------------------------------- **Are you articulate, results-oriented, and motivated to meet targets? We are looking for a communicative professional to join our collections team!** **In this role, you will serve as the primary contact point between the institution and students, identifying optimal financial solutions to enable their continued studies.** **Your responsibilities will include:** ------------------------- * **Providing in-person and WhatsApp support with a focus on debt regularization.** * **Negotiating payment methods and deadlines, always prioritizing student retention.** * **Working toward daily and monthly collection targets.** * **Updating the internal system with negotiation statuses.** **What we are looking for:** ------------------- * **Experience in collections, sales, or negotiation (an advantage if in the education sector).** * **Excellent written communication skills and responsiveness on WhatsApp.** * **A resilient, persuasive profile that thrives on challenges.** * **Availability for fully in-person work.** **General Information:** ----------------------- * **Schedule: Monday to Friday (business hours).** * **Work Model: In-person.** * **Compensation: Fixed salary \+ Performance-based bonus/commission.** Minimum Education: High School Diploma (Secondary Education) * Childcare allowance * Career development plan * Life insurance * Dental assistance * Family allowance * Commissions * Total Pass * Meal voucher * Food allowance * Day Off * Transportation voucher * Medical assistance