Description: Apply quickly by email: Requirements and qualifications: * Advanced Excel knowledge (pivot tables, complex formulas, basic VBA) * Experience in organizing and processing databases (SQL, CSV, etc.) * Ability to create dashboards (Power BI or Google Data Studio) * Strong written and verbal communication skills to document processes and generate clear reports. * Analytical mindset and attention to detail. Desirable: * Advanced knowledge of Power BI or Google Data Studio * Prior experience in HR or BPO to understand specific metrics. * Familiarity with turnover, absenteeism, and scheduling metrics * Ability to work remotely with discipline and organization. * Knowledge of automation tools (Zapier, Power Automate). Responsibilities and duties: * Deliver complete dashboards that automatically update HR metrics. * Document processes and generate weekly, monthly, and event-based reports. * Identify opportunities for improvement in data and processes. * Ensure data quality and accuracy in all deliverables. * Support the BPO team with actionable insights. Working hours: Monday to Friday, business hours. Knowledge: Education: Bachelor’s degree – SYSTEMS ANALYSIS AND DEVELOPMENT, (Organizational Administration / Financial Administration / Communication / Ethics and Citizenship / Prevention and Health / Digital Inclusion (Office Suite) / Corporate Sociology / Business Law / Human Resources). – In progress 2601030202441683796