Senior Assistant (43)

Description

Job Summary: Responsible for in-person and online customer service, product organization, and collaboration in seasonal campaigns. Key Highlights: 1. Multichannel customer service and resolution of inquiries 2. Product organization and presentation 3. Collaboration in seasonal campaigns and customer loyalty **Description:** **Responsibilities and Activities:** Providing in-person and online customer service, offering support and resolving inquiries; Managing physical price changes for products; Assisting with product restocking in the store; Supporting goods receipt and verification; Organizing and storing products in the store and warehouse, as needed; Ironing products to ensure proper presentation; Collaborating in setting up seasonal campaigns, ensuring product appeal; Maintaining cleanliness and organization of the assigned section; Handling product exchange requests; Executing post-sales activities, such as contacting customers to measure satisfaction; Proactively engaging with online customers to inform them about discounts, campaigns, and inviting them to visit the store. **Education:** Completed high school. **Required Experience:** **Customer Service:** Prior experience in in-person and online customer service, ensuring quality consumer support. **Sales and Negotiation:** Basic knowledge of sales techniques and persuasion to support commercial goals. **POS and Online Service Systems:** Familiarity with point-of-sale (POS) systems and digital tools for customer interaction. **Restocking and Inventory Organization:** Experience in merchandise restocking and organizing products in-store and in the warehouse. **Post-Sales and Loyalty:** Experience in post-sales activities, including contacting customers to measure satisfaction and promoting campaigns. **Benefits:** **Salary:** 2\.000,00 **Behavioral Competencies:** Organization; Ability to follow procedures; Agility; Dynamism; Communication Skills; Results-oriented; Customer-focused. **Technical Competencies:** Basic computer skills **Schedule:** 07:20 \- 13:40 22:00 1H INT 2511220202461884309