Sales Assistant

Description

Job Summary: The professional will provide support to the sales team, assisting with customer service, preparing quotations, tracking orders, and maintaining customer relationships. Key Highlights: 1. Commercial support and customer service 2. Preparation and follow-up of quotations and orders 3. Maintaining customer relationships and prospecting * Provide commercial support to the sales team in customer service, assisting with the preparation and follow-up of quotations and orders. * Receive and record customer requests, collecting necessary information for preparing commercial proposals. * Prepare quotations and estimates for graphic products and services, according to company specifications and pricing tables. * Serve customers via telephone, WhatsApp, e-mail, and other communication channels. * Assist sales representatives in tracking proposals, orders, and commercial negotiations. * Register and update customer information in the company's system. * Monitor order progress with the Prepress, Production, and Shipping departments, keeping customers informed about deadlines and status. * Verify order details, including quantity, format, paper type, finishing, colors, and other specifications of graphic materials. * Assist in resolving customer questions and requests, forwarding technical or commercial issues to the responsible parties when necessary. * Conduct follow-ups on quotations and commercial proposals to identify potential sales closing opportunities. * Support the sales team in prospecting and maintaining customer relationships. * Organize documents, orders, quotations, and other records related to commercial activities. * Assist in controlling delivery deadlines and tracking customer requests. * Maintain constant communication with internal departments, contributing to the proper flow of information between sales and production. * Support the sales team in achieving the company’s commercial goals and targets. * Ensure high-quality service and customer satisfaction, maintaining a professional and courteous attitude. * Comply with internal procedures, quality standards, safety, and organizational requirements established by the company. Compensation: R$2.400,00 - R$2.700,00 per month Benefits: * Dental insurance * Commercial agreements and discounts * Free parking * Life insurance * Food allowance * Meal voucher Work Location: On-site