Reservation Assistant

Description

Job Summary: We are seeking a commercially oriented Reservation Assistant to serve the public, convert sales, and build relationships with guests. Key Highlights: 1. Sales channel support and reservation scheduling 2. Customer reactivation and post-sales actions via CRM 3. Support for commercial goals and communication with the front desk ? Águas Claras – Brasília/DF ? i5 Coworking – Play Hotel If you have a commercial profile, enjoy serving the public, and are driven by goals, this opportunity may be right for you! We are looking for a **Reservation Assistant** to directly handle sales conversion and guest relationship management, ensuring a positive experience from the first contact. Main Responsibilities * Handling sales channels (phone, WhatsApp, and e\-mail) * Scheduling and tracking reservations * Customer reactivation and post\-sales actions via CRM * Communicating with the front desk to align guest requests * Supporting commercial goals Requirements * Completed or ongoing undergraduate degree * Experience in sales and customer service * Commercial mindset and results orientation * Strong verbal and written communication skills * Basic knowledge of Microsoft Office suite * Proficiency with systems and CRM Job Details * Monday to Saturday * 9:00 AM to 5:20 PM * Day off on Sundays * Salary: R$ 2\.200,00 * Transportation Allowance * Meal Allowance: R$ 30.00/day * Commission based on performance targets * Overtime as required by demand We seek someone who is: ✔ Communicative ✔ Persuasive ✔ Organized ✔ Resilient ✔ Committed