Job Summary: We are seeking a sales-oriented professional to sell vehicles, engaged and results-focused, responsible for monitoring KPIs, Customer Service Center (CSC) activities, audits, and training, aiming for continuous improvement. Key Highlights: 1. Excellent opportunity for professional development and growth 2. Focus on results and professional growth 3. A team that values excellence and commitment You certainly know our brands in the automotive market! Our main brands are Chevrolet, Nissan, Kia, and Volkswagen. Founded in 1925 by Felício Vigorito in Capivari, São Paulo, we are not only Brazil’s most traditional Chevrolet dealership but also one of the most modern. This is thanks to an exemplary management model, recognized by GM itself, and our ongoing investment in employees and technologies enabling more dynamic service and higher-quality offerings. We offer an excellent opportunity for professional development and growth. We are hiring sales-oriented individuals to sell vehicles — engaged professionals focused on results who seek professional growth. Do you identify with this? Then join our team! **Responsibilities and Duties** Conduct daily ISC (Service and Sales Surveys – internal and OEM) monitoring; Monitor and manage CSC cases, providing support to the customer service team and aligning with Managers and Executive Leadership; Conduct store visits to validate internal procedures, perform audits, implement mystery shopper evaluations, and deliver training on new processes; Track and analyze KPIs included in the Franchise Meeting (OEM’s annual evaluation); Document infrastructure non-conformities according to OEM standards; Develop dashboards and apply quality tools aimed at continuous improvement. **Requirements and Qualifications** Experience monitoring performance and quality KPIs; Experience with CSC, audits, and internal training; Knowledge of dashboard development and analysis; Ability to interact effectively across departments and hierarchical levels (Management and Executive Leadership); Analytical, organized, and results-oriented profile. **Additional Information** Guaranteed minimum salary: R$ 3\.029,98 plus commission \- Average monthly salary: R$ 4k Working hours: Monday to Friday, from 08:00 to 18:00, with a 1:12 lunch break Benefits: Transportation allowance \+ On-site cafeteria \+ Medical and dental insurance \+ Life insurance, SESC partnership, pharmacy partnership, and education institution partnerships. Grupo Vigorito is one of the largest dealership groups in the country. Founded in 1925 by Felício Vigorito in Capivari/SP, it launched Brazil’s first Chevrolet dealership. With 100 years of operation in the automotive market, we are a large-scale company recognized for its solidity, tradition, and commitment to excellence. Our group represents four major brands: Chevrolet, Volkswagen, Nissan, and KIA. Currently, we operate approximately 27 units—including dealerships, a car rental service, and a pet shop—across the Greater São Paulo region, ABC Paulista, and the interior of São Paulo state. Decades of history, solid partnerships, and constant evolution — all while preserving our essence, our values, and respect for people. Your journey to success starts here. Join Grupo Vigorito!
João Silva
Indeed · HR
João Silva
Indeed · HR
