Customer Service Assistant

Description

Job Summary: Responsible for customer service, financial product sales, execution of operational processes, and achievement of targets in a fashion environment. Key Highlights: 1. Customer service and financial product sales 2. Alignment with fashion retail 3. Brazilian essence: welcoming and entrepreneurial When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** **Beyond our 430+ stores under the Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s brands, we have teams in Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm Midway—as well as many other fronts—all operating together within an integrated business model that ensures we remain **unique** in the Brazilian market.** We work with **fashion** to create **positive impact** directly in our country, and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian essence: welcoming and entrepreneurial.** **Responsibilities and Duties** **The role’s challenges include:** Responsible for customer service and sales of financial products. * Serve customers across all touchpoints; * Execute installment credit operational processes; * Offer the Riachuelo Card and financial products to all customers; * Understand and strive to meet established targets. **Requirements and Qualifications** **It is highly important that you have and/or know:** * Completed high school education; * Alignment with fashion retail; * **Flexible availability**, including weekends. **Additional Information** **What benefits do we offer?** * Medical assistance after 1 year * Dental assistance * Wellhub * Educational partnerships * Riachuelo discounts * Meal or food allowance * Transportation allowance * Profit and results sharing **To learn about all our benefits, visit** **www.riachuelo.com.br/carreiras** **Interested? Apply now!** **\#VemSerRCHLOVER** When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** Beyond our 430+ stores under the Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s brands, we have teams in Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm Midway—as well as many other fronts—all operating together within an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country, and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian essence: welcoming and entrepreneurial.**