**Administrative and Commercial Assistant (Reception)** **About the Position** We are looking for a dynamic and communicative professional to join our team in **Taubaté and São José dos Campos**. If you have experience in customer service, administrative process skills, and passion for the commercial area, this position is for you! Your mission will be to ensure welcoming and excellent service to our customers, supporting them from reception through to sales closure and initial technical support. **Your Responsibilities:** * **Excellent Customer Service:** Greet customers in person, by phone, and via WhatsApp, ensuring clarity and courtesy. * **Schedule Management:** Organize appointments for consultations, evaluations, and tests, managing the unit’s daily workflow. * **Commercial Support:** Present products (hearing aids and accessories), prepare quotations and proposals, and conduct post\-sales follow\-up. * **Administrative Tasks:** Register customers in the system, issue invoices, complete clinical forms, and organize documents. * **Operational Support:** Manage orders, receive products for technical assistance, and communicate directly with the Speech Therapy and Finance teams. **Requirements:** * **Education:** Currently pursuing or completed undergraduate degree. * **Experience:** Minimum of 02 years in customer service, reception, or sales. * **Skills:** Proficiency in computer applications (management systems and Office suite), aptitude for consultative sales, and ability to organize processes. * **Preferred Qualification:** Prior experience in clinics, healthcare, or specialized retail. **Additional Information:** * **Work Model:** On\-site. * **Location:** Taubaté or São José dos Campos/SP unit, according to preference. * **Working Hours:** 44 hours per week. * **Employment Type:** CLT regime. **Benefits:** Health Insurance Dental Insurance Life Insurance Meal Voucher – ALELO Birthday Day Off Commissions Transportation Voucher SESC Opportunity to work in a sector that transforms people’s quality of life. Interaction with a multidisciplinary healthcare team. Send CV to: gerencia.lydex@gmail.com Job Type: Full\-time CLT Salary: R$2\.200,00 \- R$3\.000,00 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Company mobile phone * Partnerships and commercial discounts * Profit sharing * Life insurance * Meal voucher * Transportation voucher Work Location: On\-site