Administrative Internship

Description

Job Summary: We are seeking an Administrative Intern focused on Customer Success to support the organization of our strategic client portfolio and develop expertise in this area. Key Highlights: 1. Opportunity for accelerated development 2. Real possibility of becoming a Customer Success Analyst 3. Direct contact with clients and strategic business vision **Internship Position: Administration – Focus on Customer Success** We are looking for an intern to work in the administrative area with a focus on **Customer Success (CS)**, supporting operations and the organization of our strategic client portfolio. This is an opportunity for accelerated development. **Main Responsibilities** * Support the control and organization of the client portfolio * Update and maintain departmental databases and reports * Assist in managing contact information for client focal points * Monitor schedules and commitments of the CS team * Support preparation of materials, reports, and presentations * Ensure proper recording and organization of client interactions * Assist in tracking operational requests and pending items * Support internal communication among departments involved in projects * Support standardization of departmental processes and controls **What We Are Looking For** * Currently enrolled in Administration, Business Management, Managerial Processes, or related fields * Strong organizational skills and attention to detail * Proficiency in handling information and spreadsheets * Good verbal and written communication skills * Interest in building a career in Customer Success / client relationship management **Preferred Qualifications** * Basic knowledge of Excel/Google Sheets * Interest in customer service and account management * Experience (even academic) organizing data or performing administrative routines **What We Offer** * A learning and rapidly developing environment * Real possibility of becoming a Customer Success Analyst * Direct contact with clients and strategic business vision * Practical experience in client and operational management Job Type: Internship Contract Duration: 6 months Compensation: R$900.00 \- R$1\.500.00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site