Active Call Center Agent

Description

Job Summary: Conduct proactive telephone outreach, present the product, and schedule visits for the sales team while ensuring achievement of performance targets. Key Highlights: 1. Market leader in Europe and Brazil in people and business protection 2. Dynamic work environment with development opportunities 3. Prioritizes diversity and inclusion in all opportunities **Join us! #VemSerVerisure #VerisureVagas** Have you ever considered working for a company that promotes diversity and equity across all opportunities? At Verisure, we prioritize inclusion regardless of gender, race, sexual orientation, religion, nationality, age, disability, etc. We are passionate about what we do; our work environment is dynamic and offers opportunities for development and growth! For the sixth consecutive year, Verisure has been recognized as one of the best companies to work for in Brazil. **Stay informed!** Verisure is a benchmark in Europe and Brazil for protecting people, homes, and businesses, serving over 5 million customers. Over its 35+ years of history, Verisure has brought innovation and reliability to alarm systems and become an industry standard. Verisure Brazil is part of the international group that leads the European market, operating in over 18 countries. **Job Mission** Conduct proactive telephone outreach, present the product to potential customers, schedule visits for the sales team accurately within our system, and ensure achievement of established scheduling targets. **What Are the Main Responsibilities?** * Proactive telephone outreach (100% leads); * Present our product to prospective customers via telephone; * Schedule visits for the sales team and register them in our system; * Achieve scheduled appointment targets. **What Do You Need?** * Completed High School education; * Experience in proactive customer service. **Benefits** * Salary: BRL 1,633.15, adjusted after 90 days to BRL 1,720.85 + uncapped commission * Transportation Allowance; * Meal or Food Allowance; * Sulamérica Life Insurance; * AMIL Health Plan (after 3 months); * Sulamérica Dental Plan (after 3 months); * Wellhub (Gympass); * Zero Stress – access to various services for resolving household emergencies; * Vidalink – pharmacy subsidy and discount benefit at accredited pharmacies; * Apoio Pass; * Health Check-up; * Elfie – health monitoring app and discounts; * Conexa – teleconsultation platform; * Payroll-deducted Loan – per current policy; * Verisure Monitored Alarm – per current policy; * Daycare Assistance up to 10 months of child’s age – per current policy; * Bebê Verisure – welcome gift kit for new Verisure parents; * Parental Leave – 25 days following birth or adoption date; * Clube Mais – exclusive partnership program offering discounts for Verisure employees; * Monthly fees may apply for Health, Dental, and Wellhub plans depending on selected tier. **Working Hours** 6-day rotation: 09:00–15:00, 15:00–21:00, or 17:00–23:00. **Work Location** Morumbi – SP Minimum Education Level: High School (Secondary Education) * Meal Allowance * Food Allowance * Transportation Allowance * Commissions * Health Assistance * Dental Assistance * Life Insurance * Gympass * Daycare Assistance