TRANSPORT ASSISTANT

Description

Job Summary: Responsible for accurately and efficiently executing operational routines of the control tower, ensuring adherence to deadlines and information quality. Key Highlights: 1. Unlimited growth opportunities at DHL Supply Chain 2. A welcoming work environment with tools and training for success 3. Involvement in collection management, scheduling, monitoring, and reverse logistics **About DHL** --------------- DHL Supply Chain, a company within the DHL Group, is the world's leading provider of contract logistics. The combination of management services and value-added offerings with our customized, integrated logistics solutions drives resilience, increases efficiency, improves quality, and creates competitive advantage. By joining DHL Supply Chain, you become part of a company offering unlimited growth opportunities. We are proud of our welcoming work environment, where employees receive the tools and training needed to learn, grow, and succeed.**Job Description** --------------------- Responsible for accurately and efficiently executing operational routines of the control tower, covering: Collection Management, Scheduling, Delivery Monitoring, Incident Handling, and Reverse Logistics—ensuring compliance with operational deadlines and the quality of recorded information regarding potential risks to supply chain continuity, while keeping customers informed and updating relevant information; Handling and managing incidents occurring during cargo transit; Maintaining system data up-to-date, ensuring operational smoothness, and communicating clearly with logistics partners, customers, and internal departments. Performs activities related to the following areas, as defined by the contracted scope: • Order Management • Delivery Scheduling • Logistics Planning • Shipment and Delivery Monitoring • Incident Management • Reverse Logistics • Daily Operational Support**Requirements** -------------- Completed High School Education Completed Higher Education Experience/Knowledge in the role Experience in transportation operational routines and customer service Intermediate Microsoft Office proficiency Corporate email and basic to intermediate Excel skills Experience in Control Tower operations (LLP/4PL) Familiarity with Power BI, VBA, TMS, SAP.