**Join the PSA Tech Team!** At PSA Tech, we are pioneers in **innovative solutions** for hardware, software, IoT, and integration, collaborating with companies and institutions on clean, renewable, and sustainable energy projects. Our mission is to transform corporate mobility, connectivity, and digitalization—always prioritizing compliance with LGPD, ESG principles, and carbon neutrality. If you are **passionate** about **technology** and want to join a team that values innovation and sustainability, we have the perfect opportunity for you! We are seeking a **Senior Process Analyst** to join our team and further strengthen our business! Take a look: You will be responsible for standardizing, optimizing, and managing an organization’s workflows. Your role is to bridge corporate strategy with operational execution by mapping, documenting, and continuously improving processes to increase efficiency, reduce costs, and ensure quality. You will serve as the governance hub for Business Process Management (BPM), providing methodologies, tools, and guidance to other departments. Key responsibilities: * Process mapping and modeling: Ensure documentation of departmental processes (workflows, reports) using standard tools and notations (BPMN – BIZAGI) to understand current operations. * Optimization and continuous improvement: Identify bottlenecks, waste, and opportunities to optimize processes, making them more agile and efficient. * Standardization: Establish the best way to perform each activity, ensuring consistency and quality. * Integration: Ensure alignment of processes with the company’s strategic objectives and promote cross-departmental integration. * Management and control: Monitor process performance, manage risks, and ensure adherence to defined practices. * Support and training: Guide and train employees on best practices for process management and mapping, and support the adoption of new technologies, such as automation. **Requirements:** * Proficiency in process mapping tools. * Advanced Excel skills. **Benefits:** * Meal/food allowance * Health insurance * Career development plan * Transportation allowance * TotalPass * Mediquo * Birthday Day Off * Birthday gift card