We are looking for a **B2B Field Services Operator** to perform field "Service Orders" (SOs), including installation, repair, address relocation, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective personal protective equipment (PPE) when required; * Operate company vehicles when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Maintain company vehicles in compliance with Fleet Management’s defined processes, ensuring proper functionality; * Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of PPE, per applicable legislation; * Execute field service orders, including installation, repair, address relocation, and other services, in accordance with the company’s defined operational procedures; Identify opportunities for additional or new sales; * Safeguard and assume responsibility for the conservation, maintenance, proper use, and custody of company-provided resources; inspect the work environment upon service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Geographic knowledge of the city; * Valid Brazilian driver’s license category "B" and defensive driving certification; * Understanding of telecommunications networks, including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as optical fiber, radio systems, transmission equipment, etc.; * Experience in configuration and maintenance of telecommunications equipment; * Proficiency in using test and diagnostic equipment, such as spectrum analyzers, power meters, etc. **Preferred qualifications:** * Minimum 6 months’ experience in telecommunications; * Currently enrolled in a Technology Bachelor’s program in Computer Networks or related fields; * Relevant certifications: CCNA, MTCNA and/or CFTV; * In-depth understanding of telecommunications networks, including communication protocols, network topologies, routing, and switching; * Familiarity with technologies such as 4G, 5G, etc.; * Proficiency in network monitoring tools and network management software. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A balanced hierarchical and flat organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.