Operational Assistant

Description

Job Summary: Perform administrative tasks and provide service to members for scheduling, installation, and maintenance of tracking devices, as well as technical processes and login creation. Key Highlights: 1. Customer service and scheduling of installations and maintenance 2. Management of technical administrative processes and reports 3. Creation of login and password for monitoring **Description** Perform administrative tasks related to technical support, prepare and send administrative documents and reports. Provide customer service, coordinating scheduling for installation and maintenance. Schedule tracker installation and maintenance, manage technical administrative processes, and generate reports. Create monitoring login and password. **Detailed Job Description** \-Provide service to members, coordinating scheduling for installation and maintenance; \-Verify installations and send login and password to members via electronic channels; \-Handle installation and maintenance requests for trackers; \-Enter and track information in the system to confirm installation and maintenance; \-Review risk management reports; \-Verify records and update member data in the system; \-Monitor and respond to emails; \-Update member registration data (phone numbers, email, address, etc.); \-Provide service to members and handle administrative processes; \-Support monthly closing of performed processes. **Benefits:** * Meal allowance/food voucher of R$49.00/day (including during vacation) * Health and dental insurance (at no cost to employee) * Commuter allowance or fuel subsidy * Gympass * Care Therapy (online psychological counseling) * Discounts at educational institutions * R$200.00 pharmacy assistance. Employment Type: Full-time, Permanent CLT Compensation: R$2,800.00 \- R$3,069.00 per month Benefits: * Medical assistance * Dental assistance * Fuel subsidy * Education assistance * Life insurance * Food allowance * Meal allowance * Commuter allowance